Full refund 5 days prior to arrival, except fees

Before check in

Cancellation must be made 5 full days before check in. For example, if the check in time is Wednesday at 2pm local time, you need to cancel on the previous Friday at or before 2pm local time.

Within 5 days of check in

If the guest cancels less than 5 full days before check in, the first night is non-refundable and the remaining nights will be 50% refunded.

During the stay

If the guest decides not to complete his full reservation, an official cancellation has to be made 24 hours before the new check out time to get a 50% refund on the remaining nights.